A gateway is a device that routes traffic between two separate networks. The best example of a gateway within your home network is your router. This acts as a gateway between your own personal network and your broadband provider’s network.
So when you receive an alert from your Fingbox that a new gateway has appeared on your network it means that a device has become a gateway. This could be something usual (e.g. some triband routers have an interchangeable pool of addresses that change a lot), or could be coming from a device which redirects everything to itself (e.g. a hardware firewall), or could be a device that has been attached to your network that you weren’t aware is redirecting all the data.
Fingbox will alert you when it notices a new gateway so you can investigate if it is coming from a trusted or malicious source.
Accepting a Trusted Gateway
If you know what the new gateway is and want to accept it as a trusted gateway follow these steps:
If you have received the alert within the past 24 hours:
- Go to the People Tab
- Under Requires Attention you should see the alert – click on it and the following message will pop-up3. Click OK to accept the Gateway
If it has been over 24 hours since you received the alert:
- Go to the Network tab
- Click on Recent Events at the top-right of the Performance segment
- Look for the alert in the list and click on it
- A pop-up will appear asking if you would like to accept the new gateway – click ok
- You will then see the shield next to the New Gateway alert in the Recent Events has changed to green:6. You can also go to the device in the Devices tab, click on it and see that it has been added as a trusted gateway
What Do I Do If I Don’t Know the New Gateway?
If you do not know what the new gateway is, check to see if a new device has recently joined your network – this most likely will be the source of the new gateway. If it is a device you do not recognise then block it straight away.