Alerts, Emails & Push Notifications


Fingbox includes real-time alerting features for devices in and around your network. Currently, Fingbox provides real-time alerts for:

  • New Device Alerts (new devices that have connected to your network)
  • Individual Device Status Alerts (devices that you choose to be alerted to state changes)
  • DigitalFence (devices that may be outside your network that you choose to be alerted to when in proximity)

Before setting up these alerts you first of all need to allow notifications either to your phone and/or your email account. Follow the steps below.

Allowing Email Alerts

To enable email alerts or change how you receive email alerts:

  • Visit the web app: https://app.fing.io
  • Log in with your Fingbox credentials
  • Visit “Settings”
  • Choose how you would like to receive email alerts

Allowing Push Notifications

First, on the web app, be sure that the send message option on app.fing.io are turned on. This should be on by default, but if you are not receiving push notifications, double check.

Make sure the settings are:

Send notification as: A Message for each event

After you have enabled this you then need to go to you phone settings. Follow the relevant instructions below.

iPhone

  • On iOS, go in “My Networks” -> “Account” (icon on the right of the toolbar), so that we can ask permission for push notifications

  • To adjust settings from the tab “My Networks”, tap on “Settings” in the top-left corner.
  • Tap on “Privacy”
  • From here you can access the global alert settings of the app where you can toggle push notifications On/Off

Android

  • Go into your device settings (usually a cog icon in the applications menu).

  • This may vary from device to device, but click on either APPS or Application Manager, and then Fing
  • Click on Notifications and then make sure “Allow Notifications” is on.

Setting Up Your Different Types of Alerts

Once you have set up your phone and/or email account to allow notifications you then need to decide what you want to be notified on. As stated above, these are the three alert options:

  • New Device Alerts (new devices that have connected to your network)
  • Individual Devices Status Alerts (devices that you choose to watch)
  • DigitalFence (devices that may be outside your network that you choose to watch)

Below are how to set up these three options.

New Device Alert Settings:

  • On the Devices tab, click on the 3 horizontal lines icon in the top bar.
  • On the pop-up click Alerts.
  • At the top of the alerts page, under ALERTS ON NEW DEVICES, you can then select ‘First seen on network’ to get alerts when new devices join your network.
  • You can also select ‘At every change’ to set a default Device Status alert on new devices, meaning you will be alerted whenever they join and leave the network moving forward.
  • Click SAVE to save your changes and exit the screen

Device Status Settings:

  • On the Devices tab, click on the 3 horizontal lines icon in the top bar
  • On the pop-up click Alerts
  • Under ALERTS ON KNOWN DEVICES you will see a list of your devices. Select them to set a default State Change Alert. This will let you know when the devices joins and leaves the network
  • Click SAVE to save your changes and exit the screen

  • To adjust the amount of time an individual device is online/offline before you are alerted, head to Devices tab of your Fingbox network
  • Click on the individual device from your list that you wish to adjust the timing on.
  • Use the State Change Timeout to select how long after a device has gone on or offline for you to get notified. You can also turn off and on alerts here as well.

DigitalFence alerts:

The DigitalFence feature detects any WiFi-enabled device within the vicinity of your Fingbox. You can choose to watch devices discovered with the DigitalFence and get alerted when they move in and out of range. For example, you may want to receive alerts when your dog walker, house cleaner or babysitter are near your home.

  • From the Fingbox Dashboard click on “Digital Fence”
  • Click on the device you wish to ‘Watch’
  • Enter a name for the device and select Watch.
  • The watched device will now appear on your device list.
  • When the device is in range a small green WiFi icon with an eye in it will appear next to the device. When it is out of range it will be greyed out.
  • You can click on the device on the Devices tab to adjust it’s Alert Settings, see it’s Event Log and to assign to a user.
  • To stop ‘Watching’ a DigitalFence device hold down on it within the Devices tab and select delete.

If you no longer want to watch a device find it in the Devices tab, hold down on it and a delete option will pop up.

Why are Fingbox alerts useful?

  • Digital Presence: Detect the presence of people in your home including family, friends and home service providers
  • Intruders: Be notified if unknown devices (or potential intruders) are on your network
  • Guests: Be notified if guests join your network

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