Internet Speed Test


The Internet Speed Test is designed to give you visibility over the quality of the Internet your Internet Service Provider (ISP) is delivering.

Where to Find the Internet Speed Test

To access the Internet Speed test click on the Network tab in the middle at the bottom. Scroll down to the performance section and there you will see the Internet Speed test, with a summary of your last test.

A screenshot of the Network tab where you can access the Internet Speed test

What are the Features of the Internet Speed Test?

a screenshot of the internet speed test on Fingbox

  • Download Speed: how fast your network is downloading content from the internet
  • Upload Speed: how fast or slow your network is uploading to the internet
  • Latency: the delay before the transfer of data begins
  • Recent: A historical overview of your download and upload speeds
  • ISP Scoreboard: a leaderboard showing where your ISP ranks against the other ISPs in your city or country
  • Scheduled Test: schedule automatic speed tests up to 6 times a day to track your ISP speed over time
  • Performance Graph: a graph showing how your ISP speed has been performing over time
  • Email Reports: select to receive an email report of your overall Internet performance for the current or last month

How to Run an Internet Speed Test

  • From the Fingbox dashboard click on “Internet Speed” – this will take you through to the Internet Speed Dashboard (pictured above)
  • Click the Play icon in the top right-hand corner of the screen
  • Fingbox will automatically start running the test to give you your current latency, upload and download speeds

How to Schedule Internet Speed Tests

Automated Internet Speed tests are set as a default for all Fingbox users, so if you wish to remove them or change them schedule you will need to do the following:

  • On the Internet Speed Dashboard, click on the stopwatch icon in the top right-hand corner
  • Select the daily hours, either AM and/or PM, that you would an automatic speed test to run. Deselect all to remove the automated speed tests.
  • The speed test will then take place within the hour you have selected. The reason you can not select exact times to run a speed test is because Fingbox needs to randomize the execution during that hour in order to make sure the M-Lab servers are not overloaded by too many concurrent requests.

  • You can run up to 6 automatic tests a day
  • Once you have selected the hours click Ok
  • The Performance Graph in the Internet Speed Dashboard will show you the results of your scheduled Internet Speed tests over the past week
  • It will also show you your average Internet Speed for the past week

How to Check Where My ISP Ranks

  • On the Internet Speed Dashboard, click on Scoreboard
  • Here you will see a list of how your own network (FYI, your is SSID only visible to you), and your ISP’s average, compares to others in your city
  • Click Country at the top to see how your ISP compares on a national level
  • You can also click on any of the ISPs to see further statistics about that provider

 

How to Export Your Internet Speed Test Results from Fingbox

The email reports allows you to export all the data on your Internet performance for the current or last month. This allows you to have something in hand if you would like to report a problem to your ISP.

To receive an email report click on the arrow/paper plane icon in the top right hand corner – this will bring up the option to be sent an email report.

You will then receive a breakdown of how your Internet performed over the last month, including daily, weekly and average download, upload, latency and Internet outage results.

What is the Science Behind the Fingbox Internet Speed Test?

The Internet Speed Test aims at giving you a measure of a realistic speed achievable with real Internet services, not a formal speed sustainable just within the “last mile”.

For example, Fast.com is provided by Netflix to measure the real speed to the closest Netflix video servers. Speedtest.com is a commercial service getting its revenues from selling the data to service providers and, by default, it gives you the speed to a server within your service provider network, not the speed of a service on the global Internet.

The Fingbox Internet Speed Test is provided by our partner, Measurement Lab. M-Lab is one of the most trusted independent labs for network measurement, backed by academic institutions and used by Google and other large Internet companies.

Given the different location of test servers and their unique methodology, M-Lab test results may differ from other commercial services. M-Lab servers are located in the most important exchange nodes of the global Internet, you can see the test locations here.

The test takes about 30 seconds. It figures out your internet speed by measuring how much data can move through your connection in that time, in download and in upload.
The test uses different amounts of data depending on how fast your connection is and where you do the test. For example, a typical test in the U.S. can use up to 20 MB of data.

Why your test results could vary and could be different from other speed tests

Your test results can change in a short time, and they could differ from other internet speed test results. Results can vary for many reasons, like changes in network conditions, changes in where testing servers are located.

Learn more on M-Lab FAQ about why speed test results can differ from others

Important:  Fingbox can operate up to 1 Gigabit speed, however the link speed could be less. Please make sure  that you have connected Fingbox to a Gigabit router/switch port and that you are using the provided LAN cable. You can check the current ethernet speed rate of your Fingbox in settings panel of mobile apps.

What is the Science Behind the ISP ratings?

The Fing servers, Fingpedia, provide ISP scoreboards by automatically ranking Fing and Fingbox speed and quality measurements. The final rank is a friendly summary of aggregated percentiles, z-scores and deep-learned statistics.

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